Healthcare technology · systems & compliance
The systems healthcare runs on, engineered to pass the auditscale cleanlyrun for yearsbe handed overprove itselfearn trust
Hermes Systems is a specialist healthcare-technology practice. We design, integrate, and harden the platforms behind telehealth, pharmacy, clinical, and medicines supply and distribution operations — and make them ready for audit, for scale, and for whatever you ship next.
- Specialised
- Telehealth, pharmacy, and clinical systems. It's the only thing we do.
- End to end
- Scope, architecture, build, integration, and hardening — under one roof.
- Audit-minded
- Compliance and evidence designed in from the first decision, not bolted on.
Services · 01 / 05
Advisory & Scoping
Turn a business problem into a system that can be built, costed, and defended.
Capabilities
- 01New business scopingShape a new line of business before a line of code is written.
- 02Business analysisTranslate how you actually operate into requirements that hold up.
- 03Systems infrastructure designArchitect the whole system, and its evidence model, before commitment.
Services · 02 / 05
Compliance & Assurance
Make it defensible — ready for audit, resilient to threat, evidenced end to end.
Capabilities
- 01System complianceMeet your obligations by design — not by last-minute remediation.
- 02Audit preparationWalk into the audit with the evidence already assembled and indexed.
- 03System hardeningClose the attack surface before anyone else goes looking for it.
Services · 03 / 05
Platforms & Integration
Bend the platforms you already run to fit how you actually operate.
Capabilities
- 01SaaS platform customisationBend the platform to your workflow, never the other way round.
- 02Telehealth platform integrationsBring consult, clinical, and dispensing into one continuous flow.
- 03AI integrationsPut models to work only where they measurably earn their place.
- 04Pharmacy softwareWire dispensing and fulfilment cleanly into the wider system.
Services · 04 / 05
Engineering & Infrastructure
Build and run what sits underneath — data, services, and the hardware it lives on.
Capabilities
- 01Systems engineeringBuild the services your product quietly depends on every day.
- 02Data infrastructurePipelines and stores that stay correct and fast under real load.
- 03Hardware sourcingSpecify and procure the metal the whole thing runs on.
Services · 05 / 05
Support & Maintenance
Keep it running. We maintain the systems we build — and the ones you already run — and fix what breaks.
Capabilities
- 01Ongoing supportA direct line to the people who actually built it.
- 02Issue resolutionFaults diagnosed at the root, not just quietly silenced.
- 03System maintenanceKept current, patched, and in measurably good health.
- 04Monitoring & responseWe see it break before your customers ever do.
How an engagement runs
From scope to audit-ready.
- 01
Scope
Map the problem, constraints, and compliance surface.
- 02
Design
Architect the system and its evidence model.
- 03
Build
Engineer, integrate, and customise the platforms.
- 04
Harden
Secure, test, and prove it under audit.
- 05
Handover
Document, observe, and transfer to your team.
How we work
A senior practice. You work directly with the people doing the work — no account layer, no juniors learning on your system.
- 01
Scope before code
We map the real problem and its constraints first. The cheapest system to fix is the one designed right.
- 02
Compliance is a design input
Audit and security requirements shape the architecture from day one — never a final-week scramble.
- 03
Built to be handed over
Documented, observable, and yours. We design systems your team can run without us in the room.
Why Hermes
Hermes Systems is a healthcare-technology practice. We sit between clinical operations and the engineering that supports them — and we are fluent in both.
We work across the full life of a system: scoping a new line of business, customising the platforms it runs on, integrating telehealth and pharmacy tooling, and hardening all of it for audit and scale — for operators, scaling health startups, clinics, medicines suppliers and distributors, and the teams doing diligence on them.
Contact
Let's scope it.
Tell us what you're building or fixing. We'll tell you, plainly, whether and how we can help — and what it will take.